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Frequently Asked Questions
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Every piece is .925 sterling silver. Because of this, it is water and weather resistant!
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No, your CGM should still function completely normally. Every design has cut outs so that the sensor is able to “breathe” through the built in holes. Make sure those holes are not covered. To be safe, make sure to check your glucose periodically with a manual meter.
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The halo should clip onto the CGM snug. After pushing it on, make sure all sides are clipped. It should not move until you are ready to take it off!
To remove it, simply use a flathead screw driver between the Halo and the CGM to pop it off. Do not pull only the Halo with your hands, since this could cause the sensor to get pulled off as well.
Reference our Instagram account for videos.
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Always! We are a small business and want to make sure every customer is satisfied. We love to connect with the community! If you need help putting a Halo on or off, you can email us pictures and questions.
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Every single piece is handmade, start to finish. To ensure it is exactly how described, a processing time of 7-14 days is required. Once complete, we will notify you that it has shipped. Shipping time will depend on where you are located.
Handmade by an Authentic Diabetic
Might not have a working pancreas, but we have cute jewelry
Everyone will just want to be us so badlyHave Questions?
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